LTC Downtown Information Office

LTC Downtown Information Office is the central hub for all public‑transit needs in London, Ontario. Conveniently located at 150 Dundas Street in the heart of downtown, the office provides residents, visitors, Fanshawe and Western students, and commuters with friendly, face‑to‑face assistance for planning trips, checking real‑time schedules, and navigating the city’s extensive transit network. The team offers comprehensive information on conventional and specialized transit services, including priority seating, Travel Safe programs, and the MagnusCard smart‑card system. Whether you’re looking for routes, fare options, bike‑and‑ride facilities, or inter‑community connections, the office has up‑to‑date details on detours, service changes, and upcoming plans such as the Draft 2026 Service Plan. Accessibility is a core focus, with resources and support for riders of all abilities. For quick answers, the office also handles general inquiries by phone or email, ensuring every passenger can travel confidently and efficiently across London.